Simple, transparent pricing

Start free. Scale as you grow. No hidden fees.

Starter

For solo devs and one project

$0forever
  • ✓1 workspace
  • ✓1 agent seat
  • ✓1 widget site
  • ✓Unlimited conversations
  • ✓30-day message history
  • ✓Email notifications
  • ✓Community support

Premium

For small teams getting started

$19/month
  • ✓1 workspace
  • ✓Up to 3 agent seats
  • ✓3 widget sites
  • ✓1-year message history
  • ✓Canned responses
  • ✓Basic branding (logo & color)
  • ✓Email support
Most Popular

Pro

For growing support teams

$49/month
  • ✓1 workspace
  • ✓Up to 10 agent seats
  • ✓Unlimited widget sites
  • ✓Unlimited message history
  • ✓Ticket tagging & filters
  • ✓Full branding control
  • ✓Priority email support

Business

For multi-project organizations

$149/month
  • ✓Up to 5 workspaces
  • ✓Up to 25 agent seats
  • ✓Audit log
  • ✓Agent roles & permissions
  • ✓Priority-flag SLA tickets
  • ✓Remove "Powered by ZapTicket"
  • ✓Priority support

Enterprise

For large orgs with custom needs

Custom
  • ✓Unlimited workspaces
  • ✓Unlimited agent seats
  • ✓SSO (coming soon)
  • ✓Custom contract & SLA
  • ✓Dedicated support
  • ✓Custom integrations
  • ✓On-premise option (future)
Contact Us

All plans include unlimited conversations and real-time chat. See FAQ for more details.